Google Code Prettify

2020年6月18日木曜日

Evernote同期問題

Evernoteのクラウドにおいてあるノートが、Macのアプリ上でほんの一部しか表示されなくなってしまいました。サポートに問い合わせたら案外すぐに片付いたので、一応記録しておきます。

Thank you for contacting Evernote Customer Support. My name is Aivan and I'll be assisting you with your concern.
I understand that only four notebooks are displayed in Evernote on iMac compared to Evernote web. I'll be more than willing to assist you with this concern.
I will suggest you to force sync your Mac device. To force the Mac application to sync all of your notes from the server, follow these steps:
  1. Open Evernote for Mac
  2. Hold the Shift and Option keys on your keyboard and click the sync wheel.
  3. Depending on the number of notes in your account, the amount of time it can take for the force sync to finish will vary. 
Please allow the application to complete the sync process before continuing to use the application.

If the above steps will not solve the issue, please send me your Mac's activity log.
To send an activity log, please follow these steps:
  1. Open the Evernote app and sync your account
  2. Go to Help > Activity Log... from the menu bar
  3. Click Save As to save the log as a file on your computer
  4. Attach the saved log file in reply to this email

日本語の入力フォームが出てきたので素直に日本語で問い合わせをしたら、機械翻訳された変な日本語でいろいろ回答をもらいました。謎が多すぎたので、英語で回答お願いしたらすぐに解決しました。